About Free Shipping
For standard shipping, the shipping fee depends on the value of your orders. If your order is less than $99, the shipping fee is $5.
Free standard Shipping for orders over $99 for SECOYARDRC’s own branded products.
Most of the other brands’ products will be charged a certain amount of shipping fees.
All batteries will be charged for shipping fees.
Most of the time they will be shipped separately if your order contains other products ,because of the regulation of shipping company for batteries.
Notice
Remote countries or regions do not participate in free shipping. Countries like Albania, Algeria, Afghanistan, Argentina, United Arab Emirates, Aruba, Oman, Azerbaijan, Egypt, Ethiopia, Estonia, Andorra, Angola, Anguilla, Antigua, Barbados, Papua New Guinea, Bahamas,Pakistan. Paraguay, Bahrain, Panama, etc.
Please refer to the shipping cost on the order checkout page.
PS: Some remote countries will charge freight according to the quotation of logistics companies. Please notice the E-mail which from SECOYARDRC.
Tax Number
When choosing a shipping service such as DHL or FedEx, please provide the recipient’s Economic Operator Registration and Identification (EORI) number.
When consigning to a business recipient in the European Union** or Northern Ireland and Switzerland, the recipient’s Economic Operator Registration and Identification (EORI) number is required.
**EU countries are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Other countries like Brazil, South Korea, Indonesia and other countries also need to provide tax number for customs clearance.
Shipping Time
All orders will be processed within 3 workdays after payment settlement. The parcels won’t be ship or deliver on weekends or holidays. If we are experiencing a large quantities of orders or some products are out of stock, shipment may be delayed for several days. Please give us extra shipping time. In case of special situation, we will inform you by E-mail.
Shipping Methods
Three shipping methods are provided for you.
-Standard Shipping
-Express Shipping (including DHL / FedEx / UPS.Recommended use above $150.)
-Battery Special Line Express
Estimated Shipping Time
Standard Shipping: 15-40 business days
Express Shipping: 3-10 business days
Please note that these are estimated delivery times only, affected by Covid-19, there may be some delay in the delivery, therefore SECOYARDRC is not guaranteeing delivery dates,please understand.
Battery Shipping Tips
* We can’t ship the battery to some countries. If we do not have a type of shipping after you place an order, we will notify you to cancel the order.
* If you only order batteries without a drone, due to strict transportation restrictions, it can’t be shipped by express shipping (including DHL/FedEx/UPS). We will ship it by Battery Special Line Express, it will take longer time for the package to arrive in your country.
* If you order a BNF drone with battery, the battery will ship separately.
* The courier company can only send this form of “drone + 2 batteries”, more than 2 batteries we will send the batteries separately.
Tracking Your Order
- Log in to your SECOYARDRC account and check “My Orders”.
- Contact SECOYARDRC Support or send an email to vicky@cooaitech.com. (https://secoyardrc.com/contact.html)
About Tracking number: The tracking number will be updated to your order page.
- HOW TO TRACK MY PARCEL:
Click on the URL below and enter your tracking number to inquire.
https://www.17track.net/en
4PX tracking link: http://track.4px.com
Yun Express tracking link: https://www.yuntrack.com/parcelTracking
Yanwen Express tracking link: https://www.yw56.com.cn/en/
And enter your tracking number.
About Custom Tax
Taxes for importing goods/services may be charged and regulated by the local country. SECOYARDRC is not responsible for covering the import tax on its products or services.
Payment Information
Shopping on SECOYARDRC official website is simple and sufficient. We accept a number of secured payment methods meanwhile your privacy and online security will be guaranteed.
PayPal & Credit Card
The most convenient payment method in the world.
SECOYARDRC primarily uses PayPal to process secure payments. Through PayPal, we accept Mastercard, visa, American express, discover, and bank transfer (debit card).
Wrong Address
Shipments will be sent to the address entered on our web page during checkout. We cannot be held responsible if the incorrect shipping address is entered by the customer during checkout. We can only modify a wrong address if customer contacts us before the package is marked as shipped.
We cannot change shipping addresses after the order has been shipped, as the address information you enter is used as part of the fraud checks and fraud prevention. If additional fees are required to re-ship packages due to address errors, those fees may be passed on to the customer.
Damaged Box or Incorrect Items
*If you receive the wrong or damaged product, please contact me within 15 business days, Otherwise we will not be responsible.
* All duties and taxes are the responsibility of the customer.
* SECOYARDRC has no responsibilities and liabilities for delay in shipping time as this is beyond our control.